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Shipping Information

We only use the best reputable and reliable delivery companies and we try to send out all of our orders the same day that we receive them, up to 2pm. Depending on how busy we are and levels of stock, this can on the rare occasion, be sometimes delayed. In this situation , you will be contacted via phone or email, if the despatch time is going to be extended. Please note our delivery drivers only collect Monday-Friday so any orders placed over a weekend, on a next day service will be dispatched on Monday.

Small Items

All small/light weight item orders will be dispatched with Royal Mail on a First Class service. Postage is charged as cheaply as we  can , as we have our customers in mind. Bulkier or heavier items will be slightly more expensive, but are charged accordingly to size and weight. 

We only use 1st Class post, as it is a speedier service for you!  Express delivery small items are sent with RoyalMail24 Service for next day delivery. If you require a different Express courier, please contact us or you are able to pay for a different service at the checkout.

Large Items

All Larger items are dispatched with DPD Local, Parcel Force, DHL, UPS and FedEx Couriers on a 24 hour, trackable service.  Larger items are sent by FedEx while smaller parcels are normally DPD which includes a txt message delivery slot on the day of delivery. We don't use cheap couriers that are a hassle for you, (and us) we only use reputable and reliable courier services even if it costs us more!

Please note delivery times to the Highlands and Islands, and deliveries outside of the UK may take longer to arrive at their destination

Pricing for UK deliveries

Orders under £50
Royal Mail 1st Class (1-3 Working Days) £2.99
Royal Mail 1st Class (Bulkier Items) £3.99
DPD/FedEx Next Working Day £6.50

Orders over £50
Standard Delivery FREE (only for Mainland UK)
DPD/Parcelforce/DHL/FedEx Next Working Day £6.50

Orders over £100
Free Next Day Courier (only for Mainland UK)
(If stock options allow)
DPD/Parcelforce/DHL/FedEx Next Working Day £6.50

Saturday Delivery

Saturday Delivery is available at an extra charge and can be selected from Thursday afternoon till Friday morning.

UK Delivery Surcharges

Deliveries to the certain UK postcodes often used to incur a surcharge due to carrier charges to us. We have tried to remove all of these now by using different courier services.

Europe and Worldwide deliveries

Due to current customs changes and delays for the UK leaving the European Union. We have suspended our online international orders. If you need something please email us info@atbshop.co.uk and we can organise special orders.

Please not at this time we do not generally ship outside of the UK, European Union & USA.

Tracking Your Order


All orders shipped with Courier are trackable. The courier will email you a tracking number once your order has been collected from us, on the other hand Interlink will text or email you to provide an a delivery window. Use the links below to track your package.

Track your package with DPD Local

Track your package with
FedEx UK

Track your package with
Parcel Force

Track your package with
FedEx International

 

Returning Goods To ATBShop


How do I return an Item? Returning goods to ATBShop is quick & easy. Simply download our RMA form, fill it in and then send it back to us & we'll take care of the rest. Please make sure goods are returned in their original packaging.

Unwanted or incorrectly ordered goods are returned at the customers expense provided they have not been used or damaged. Unwanted returns should be within 14 days or notified within that time if unable and returned within 30 days.

If you have any questions about returning goods to us then please contact us.

download returns form

Helping mother earth


ATBShop is an environmentally conscious company, we try to re-use as much packaging as possible, this help keeps our shipping prices down and also stops the needless destruction of forests and wildlife.

We encourage our customers to do the same, so... please responsibly reuse or recycle any of our packaging whether ever possible.